Proposal Analyst
Position Summary
This position, while under general supervision and as a member of the proposal response team, creates pricing and assists with gathering product process information that will ultimately be assembled into a competitive Itron Solution.
Duties & Responsibilities
1. Provide baseline (boilerplate) response framework documents for subject matter experts.
2. Prepare cover letters, no bid letters, and other standard response documents from templates.
3. Support related technical writing requirements (whitepapers, product overviews, etc.).
4. Contribute to process improvement initiatives.
5. Provide draft product pricing in standard Itron template format. Become knowledgeable to the point of being capable of providing draft pricing independently for simple (non-system) products. Revise as required at the direction of the Proposals Manager or other senior response team members.
6. Apply standard (pre-approved) implementation services pricing.
7. Apply standard (pre-approved) discounts as appropriate.
8. Maintain pricing and proposal databases.
Job Competencies
Adaptability | Adapts to change quickly, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs, direction and new challenges. |
Customer Focus | Builds internal and/or external customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to customers. |
Knowledge | Understands and exhibits a working knowledge of own duties and responsibilities, has necessary job, product and customer knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues. |
Productivity | Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow. |
Product Knowledge | Knows and explains product features/benefits, understands/sells the full product line, understands customer’s business operations and needs, understands/responds to the competition, applies market knowledge. |
Quality | Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of problems, owns/acts on quality problems. |
Teamwork | Meets all team deadlines and responsibilities, listens to others and values opinions, shares knowledge, helps co-workers to meet goals, makes the most of individual strengths, welcomes newcomers, promotes a team atmosphere, and actively seeks out perspectives different from your own to get to the best solutions. |
Leveling Criteria
The following is a listing of preferred educational, experience, and certification requirements. An equivalent combination of education, experience, and training may be used to satisfy the preferred requirements for the job.
Knowledge | Learns to use professional concepts |
| Applies company policies and procedures to resolve routine issues |
| Applies learned technical skills to straightforward assignments. |
Job Complexity | Works on problems of limited scope |
| Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained |
| Uses discretion to complete tasks |
Interaction | Interacts primarily with own team |
| Builds stable working relationships internally |
Supervision | Normally receives detailed instructions on all work |
Contribution | Ensures tasks are completed within project parameters |
| Adapts approaches to respond to changing needs |
Impact | Impact is limited to own job |
Experience | Typically requires 0-1 years of previous related professional experience |
Education | Bachelor's degree in related field or equivalent experience. |
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