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Contract - Contingent Workforce Coordinator

Human Resources
1900021 Requisition #
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Itron, Inc. (NASDAQ: ITRI), is a world-leading technology and services company dedicated to the resourceful use of energy and water. We have recently been named a Grid Edge 2016 Award winner by Greentech Media for its OpenWay Riva IoT solution. The Grid Edge Awards represent the top 20 companies or projects that have a demonstrated potential to shape tomorrow’s distributed energy systems. 

Basic Function:
The Contingent Workforce Coordinator is responsible for maximizing the value of contingent workforce and protects the brand through a single point of access for external workforce needs. The Contingent Workforce Coordinator vision is to be regarded as subject matter experts in the area of external workforce compliance and utilization strategies. 

Objectives are to:
  • Strengthen internal controls and safeguard Itron, Inc. brand image by ensuring compliance to corporate policies.
  • Provide adaptive capacity while improving the quality of services through utilization of our preferred providers and effective governance of our entire external workforce supplier community.
  • Solve business problems by partnering with our customers, internal partner organizations (HR partners, department leadership, etc.) and suppliers to proactively develop solutions.
  • Exceed customer expectations through process standardization, measurement and continuous improvement.
Position Purpose:
  • Supports the Contingent Workforce Program Manager to ensure that external staffing needs are met by leveraging preferred staffing vendors who provide high-quality resources in a cost effective and timely manner. 
  • Communicates engagement processes and policies related to external workforce engagements to internal business clients and suppliers.
  • Coordinates onboarding, extensions and offboarding activities and is responsible for accurate and timely processing as well as effective communication and providing guidance to hiring managers. 
  • Key customers include corporate and U.S. hiring managers and leadership throughout the organization.
  • Builds relationships with key customer groups by fulfilling external staff augmentation needs and satisfying requests in accordance with established service levels.
  • Partners with staffing vendors to drive high-quality, cost-effective resource fulfillment within established service levels. 
  • Assists client departments with identifying external workforce needs and communicates engagement process to hiring managers.
  • Screens potential external worker candidates to ensure the best qualified candidates are presented to the client.
  • Oversees the on-boarding/extensions/off-boarding of consultants/temps to ensure a seamless transition
  • Engages business functions to ensure external workforce strategies and initiatives are supported and executed effectively.
  • Analyzes and negotiates external workforce pay and bill rates to ensure alignment with contractual obligations.
  • Escalates to the Contingent Workforce Program Manager when appropriate to resolve issues, facilitate decision-making or remove obstacles.
  • Responsible for accurate data entry into various system. 
  • Audits weekly CW reports and takes action as needed.
  • Assists internal clients with enquiries and guides them through processes.
  • Identifies opportunities for process improvements. 
  • Participates in special projects, as required. 
Supplier Relationship Management:
  • Partners with external workforce suppliers (offshore and onshore) to discuss requisitions, candidate pool qualification, and selection/rejection of candidates.
  • Maintains day-to-day relationships with external workforce suppliers to manage current on-boarded consultant/temp management and hold vendors accountable to established agreements and deliverables.


  • 1 – 3 years of experience in HR, contingent staffing, or sourcing. 
  • Experience in a large corporate environment preferred. 
  • Excellent verbal and written communication skills. 
  • Strong customer focus and strong attention to detail.
  • Executes for results; specifically, advanced organizational skills including time management and ability to prioritize.
  • Works collaboratively in team settings.

  • Bachelor's degree in related field is highly preferred
  • High School graduate or equivalent.
Travel: 1 - 10%

Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment.

Itron is an Equal Opportunity, Affirmative Action Employer. Qualified applicants are considered without regard to race, color, religion, sex, age, national origin, citizenship, sexual orientation, marital status, pregnancy, medical condition, veteran status, disability, genetic information, gender identity or other characteristics protected by law. If you require an accommodation in order to apply to this position, please contact your local recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.

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Itron is an Equal Opportunity Employer
Itron will make reasonable accommodation to assist a qualified person with a disability in the job application process. If you need assistance and would like to request a special accommodation, please contact accessibility@itron.com or at +1-509-924-9900 USA. For more information on Equal Employment Opportunity, please click here.

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